Feminine Charms
our policies

PRIVACY POLICY

Email
We do not "harvest" email addresses from our website visitors or anyone else, nor do we send unsolicited commercial bulk email (spam) to our customers or website visitors.

Your Information
Personal and/or business information provided to us by our website visitors, customers, clients and newsletter subscribers is treated confidentially and is not sold to anyone for any reason. If you provide such information to us by email, telephone, letter, an online form on our website or other means, we use that information only to provide you with our services and/or products or to respond to your requests.

Our online inquiry forms collect some or all of the following personally identifying information:

  • Name
  • Address,
  • City, State, Zip Code
  • Phone number or email address (at least one is required)
  • Website address

None of the above personally-identifying information is stored on our website, and thus we provide no online process for individuals to review and request changes to any of their personally identifiable information collected through our website's online forms or sent by email to us. We will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent.

PayPal Shopping Cart/PayPal Accounts
We utilize the PayPal shopping cart for products sold through our website and, occasionally, for services. PayPal accounts are initiated and maintained by users at the PayPal website, and are not subject to our access or control.

When a customer places an order through the PayPal shopping cart, we receive notice by email from PayPal containing the following personally identifying information, which is not stored on our website nor shared with or sold to third parties:

  • Name
  • Street Address,
  • City, State, Zip Code,
  • Country
  • Email address

Surveys
We may post surveys or feedback forms on our website from time to time. Responses to such surveys and feedback forms are provided to us by our visitors for our benefit, and are likewise not sold to any third party for any reason.

SALES POLICIES

ALL SALES ARE FINAL — NO RETURNS
We have a strict 'NO Returns-Exchanges-Refunds-Credits-Chargebacks Policy'. This assures our customers receive fresh and safe products. It also protects us against unethical customers. We highly recommend that you try SAMPLES first if you are unsure you want to invest in a retail product. Samples are made available for sale of many of our products and are your customer satisfaction guarantee.

Orders
The PayPal shopping cart utilizes industry-standard Secure Sockets Layer (SSL) encryption to transmit credit card information which is secure. Orders are processed immediately, filled one by one in the order in which they were received. A shipping notification email is sent at the time we print your mailing label.

Shipping
We ship via UPS ground in the United States with charges as follows (see below for Canada shipping rates - for other International rates, please contact us via email prior to placing your order at mail@myfemininecharms.com):

Standard Shipping, Handling and Processing Charges for United States Orders

$0 to $15.00 $6.98
$15.01 to $35.00 $10.98
$35.01 to $49.99 $13.98
$50.00 and up Free

Sales Tax is calculated at 9% as required by law for shipment to California residents.


Standard Shipping, Handling and Processing Charges for Canada Orders

$0 to $15.00 $7.98
$15.01 to $35.00 $11.98
$35.01 to $50.00 $14.98
$50.01 to $74.99 $17.98
$75.00 and up Free


DISCLAIMER
This website does not offer medical advice or attempt to diagnose or treat any skin problem or skin condition. If you have a medical problem with your skin, please make an appointment to see a dermatologist in your area. We cannot answer any questions about your skin condition or its treatment or these products by phone or mail or email. All material on this website is for educational purposes only. We are required by law to carry the following warning - The safety of these products has not been determined. The information and products as well as the herbal ingredients provided on this website have not been evaluated by the Food and Drug Administration nor are they intended to diagnose, treat, cure, or prevent any disease. As with any skin care product, if rash or irritation occurs, discontinue use immediately. Do not use Feminine Charms products if: pregnant, nursing, may become pregnant, epileptic, high/low blood pressure, hemophiliac, have any disease or illness. If irritation occurs stop use immediately. Use Feminine Charms products at your own risk. By using this website, you agree that you have read, understand and acknowledge this disclaimer.